14-Day Money Back Guarantee
If you are not completely satisfied for any reason with your purchase, Avior will gladly accept a return or exchange within 14 days of your original purchase. Merchandise must be in its original condition without being altered, damaged, or sized. You must also provide all paperwork provided by Avior, including invoices, receipt, diamond certifications, and appraisal.
Once all paperwork has been matched and confirmed, Avior will refund your money in the same form in which it was received.
*ALL SPECIAL ORDERS AND ETERNITY RINGS ARE NONREFUNDABLE
Online Order Returns
Contact our customer service department at: (214) 741-7129
Advise the representative that you wish to return you order.
One you receive your Return Authorization Number (RA#), place your item in the original box and include everything that was included when you received it. Be sure to use your local post office and send via registered mail, fully insured. Then securely package and ship the item to the following address:
13101 Preston Road, Suite 120
Dallas, TX 75240
*IMPORTANT: please do not ship any package to AVIOR JEWELRY without first obtaining a valid RA#, and insuring it for the total retail value.